Services
ASSISTED TRANSPORTATION
About half of our customers use wheelchairs to aid in mobility. Others may use a walker, crutches, cane, or even be confined to a stretcher. For each person, we provide the personal assistance needed to reach their destination safely.
Safety
Upon arrival, the CLT driver is prepared to assist you with moving from your home, bedroom, or even your bed, directly to our vehicle. Our trained drivers are ready to assist in transfers from beds to wheelchairs or stretchers, and in to the vehicle.
Comfort and Convenience
We will pick you up, on-time, and ensure you safely reach your destination in time for your appointment. At CareLink Transit, our job isn’t done until you reach the office, room, or even bed you are going to. We’ll ensure you are checked in and ready for your visit.
RESERVATIONS ARE QUICK AND EASY.
CareLink Transit technology systems allow you to make a transportation request online, direct from our website or mobile device, by email, and of course by calling us directly and speaking with one of our friendly customer service representatives.
HIPAA Compliance
All CLT, protocols, and processes are in line with strict HIPAA guidelines. In addition, our team receives training and certification on an annual basis to ensure full compliance. Privacy and security of all passenger and facility data is stored behind a secure firewall and fully encrypted.
The Ride Home
When your trip is completed, we will hand you a card with a number to call for your return trip. Meanwhile our customer service and dispatch center will monitor the progress of your visit, so we are ready when you are for the return trip.
- When your appointment is concluded, we’ll pick you up and return you safely back to the starting point, or where ever your next destination may be.
Technology
Our integrated software systems employees numerous technical advances and techniques, such as:
- Eligibility Verification
- Maintenance of Rider’s Trip History
- Great Facilities: Spectent tonitrua mutastis